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Delivery Time:

Business days in transit from: DALLAS, TX 75236

Service Map colors may vary due to differences in hardware and software. This map is a general representation of UPS Ground transit times.

All delivery times for products are estimates based on the typical availability of an item. Please note that these are our best estimates and do not constitute any guarantee on the part of www.justcherokee.com. We will not be held responsible for expedited shipping charges stemming from a manufacturers' error or delay in the production and/or shipping of items that aren't in stock in our warehouse. Please feel free to call us at 877-461-1042 if you're interested in the finding out the specific availability of a particular item.

Shipping Policy

All orders placed through www.JustCherokee.com will include Free UPS/Fedex Ground Shipping to any of the lower 48 states for orders over $50.00 International orders are not eligible for this special offer and are shipped via United States Postal Service (see below for details).

We will also ship International and to Alaska, Hawaii and Puerto Rico with additional shipping charges. Please call our customer service dept toll free at 877-461-1042 and we will be glad to assist you. If you are placing an order over the weekend, you may place an order online and someone from our customer service dept. will contact you Monday with your shipping options.

If you are not agreeable to the shipping charges and delivery schedule at that time, you may cancel your order with no questions asked. Freight options to these locations can range between $25 to $50 and involve 2-3 lead time. Thanks for understanding.

Order Process:

All orders placed online are processed same day. You will be notified through email that your order has been processed within our system. Orders may be shipped in multiple or partial shipments from Next Scrubs/Savon Scrubs or directly from a particular manufacturer. Our system will automatically update your account any time your order status changes and you will be emailed this information.

Most shipments that originate through our Mississippi and California warehouses, we will provide tracking information. Please contact our Customer Service Dept. and will get the most up-to-date delivery information for you.

International Orders

European and Canadian customers, please use the appropriate shipping option. International orders may take 2-3 weeks to deliver. Customer are able to track order via instant order tracking system.  

How to contact us

Check out our Contact Us page for contact details.

How to return a product to us

Easy Returns We want you to be pleased with the items you have ordered. Customers are offered a 30 days money-back satisfaction guarantee, if merchandise is returned within 30 days of receipt of shipment. Please include a copy of the shipping document stating why the item is being returned.   EXCHANGES. If you want to exchange, please return the items back, we will mail you the correct items as soon as we get the returned merchandise back with as little as $8 flat rate shipping charge. The following guidelines will help expedite the process and will ensure the proper credit is being applied to your account. Return Policy Guidelines: A Return Authorization (RA) Number is required for returned merchandise; please contact Customer Care at 1-877-461-1042. Please be prepared to provide the corresponding 4 digit number for the merchandise being returned. Your Return Authorization Number will be issued by e-mail within 24hrs of your request. Unauthorized returned merchandise will not be credited, nor returned. We reserve the right to deny credit for damaged garments due to misuse, abuse, alteration or excessive wear. Personalized items, Lab coats with monogramming are not returnable.  Shipping and handling charges are not refunded on returned items. Items must be returned to us postpaid (insure it for your own benefit). Sorry, but we cannot exchange, return or credit for shoes. REFUND WILL BE MADE WITHIN 2 WEEKS AFTER RECEIVING YOUR RETURN ITEMS BACK IN ORIGINAL CONDITION.  WE RECOMMEND THAT YOU SHOULD ALWAYS CHECK SIZE CHART BEFORE STARTING THE PURCHASE PROCESS. Damaged Shipments or Errors on Invoice: Sometimes merchandise is damaged in shipping and once in a while, we make a mistake and pull the wrong item. If you should receive your order and it has been damaged in some way or we have goofed, PLEASE call us immediately. Have your invoice copy available. DO NOT SHIP DAMAGED OR WRONG MERCHANDISE BACK WITHOUT CALLING US FIRST!! Returns/exchanges should be sent to: Sav-On Scrubs Attn: Returns Dept. 40685 California Oaks Road, Suite A. Murrieta, CA 92562

Want to check status of refund/exchange? Click here to submit an inquiry.

 

How we respect your privacy

values its customers and respects their privacy. We are committed to protecting your privacy and the information you give us. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. recognizes that it must maintain and use customer information responsibly.

We do not sell, share, or trade customer information with individuals or companies outside our company. We do not release your email address to anyone.

Information collected

Your privacy is important to us. Our website's checkout process requires you to provide us with your billing, shipping, and contact information such as your email address. This information is used to fulfill your order and to keep you updated on the status of your order. Your contact information may also be used to get in touch with you when necessary or to communicate with you about our products, services, and promotions.

Opt-out

You may opt-out of our email list by emailing us at .However, please also note that when you make a purchase, we will send you an email to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.

Cookies

Our online order system uses cookies to keep track of the items in your shopping basket.

Security Statement

We use industry-standard secure software technology, Secure Socket Layer (SSL), to protect the information you enter on your online order is transmitted securely from your web browser to our facilities. SSL (https) encrypts your order information and protects your information from being seen by unauthorized individuals. Secure Socket Layer provides our customers the highest level of security.

If you're not quite comfortable shopping online, or would prefer to make your purchase via telephone, just give us a call at . We’ll be happy to take your order right over the phone.